Shipping and Return Policy

SHIPPING & DELIVERY POLICY

Last updated October 12, 2024

This Shipping & Delivery Policy is part of our Terms of Service (“Terms”) and should be therefore read alongside our main Terms: https://creationsbymissy.com/terms-of-service/.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

Free Shipping

We offer free Standard shipping on orders of $25.00 or more and on certain orders offered during specific sales & holidays.

Shipping Fees

We also offer shipping at the following rates:

Shipping Method

Shipping Fee

Flat Rate Small

3-7 Business Days

2.00

Flat Rate Medium

3-7 Business Days

5.00

Flat Rate Large

3-7 Business Days

12.00

Priority Small Box

10.40

Priority Medium Box

18.40

Priority Large Box

24.75

__________

If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

Once order is packaged and filled, you will receive an email with tracking information.

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Orders will only ship on Business Days, Monday-Friday

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://www.creationsbymissy.com/shipping_and_returns_policy/.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Email: Shop@creationsbymissy.com

RETURN POLICY

Last updated October 12, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at shop@creationsbymissy.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Creations by Missy

Attn: Returns

RMA #

PO Box 477

Greeley, CO 80631

United States

Return shipping charges will be paid or reimbursed by us.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

● Sale items are FINAL SALE and cannot be returned.

● Returns must be in the same condition as received.

● Must Not contain any damages, Including but not limited to rips, tears, or soiled, etc.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

970-658-9732

shop@creationsbymissy.com

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